14 - 15 April 2005
Perth Convention Exhibition Centre
Perth, Western Australia
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In partnership with
Seminar Program
THURSDAY 14TH APRIL 2005
Student Introductions to Financial Services (Hosted by ANZIIF)
8.30am to 10.30am, Thursday 14th
Session chair: Joan Fitzpatrick, CEO ANZIIF
Speakers: Garry Moore (State Manager, Insurance Australia Group’s operation in WA), Grey Pynt (Partner, Pynt McKay), Caroline Brasnett (Intellectual Property Management Coordinator, Dept. of Education & Training) Erynne Haselhurst (HR Consulting), Margaret Diodato (Recruitment Leader, BankWest Perth)
Five speakers will provide you with some guidance into ‘Planning Your Professional Future”. They will discuss the following areas within four fields of the financial services industry:
- Identifying career opportunities
- Qualification pathways
- Recruitment – what does an employer search for?
- Marketing tool
State of the Market (Hosted by ANZIIF)
11.00am to 12.15, Thursday 14th
Speakers: Terry Ibbotson (Group General Manager QBE Commercial).
Robert Kelly (Chairman Steadfast Group Limited)
Terry and Robert will provide their insight into the State of the Market both in 2005 and as a snapshot of the years ahead in respect to issues such as Rationalisation, Capacity, global impacts, trends, distribution, regulation and pricing.
Fraud in 2005 (Hosted by AICLA)
2.00pm - 3.30pm, Thursday 14th
Speaker: Sabine Taylor (National Manager Investigations - IAG)
Sabine Taylor presents a comprehensive session on Fraud in 2005 examining issues including how fraud has changed, technical advancement in fraud detection and staged accidents. This session is particularly valuable for anyone involved in claims management.
Risk Manager of the Year (Hosted by RMIA)
2.00pm - 3.30pm, Thursday 14th
Speaker: Peter Janus CPRM.
Ever wondered how Risk Management really works within a corporate environment? Corporate Governance principals call for all publicly listed companies to establish a sound system of risk oversight and management and internal control.
This seminar will cover how formal Risk Management procedures have been implemented into a working, integrated system at Alcoa and will provide participants with insights into how Risk Management works within a corporate environment.
Women in Insurance (hosted by ANZIIF)
4.00pm – 5.00pm, Thursday 14th
Speakers: Joan Fitzpatrick (CEO ANZIIF) and Anne Russell- Brown (Telstra Business Women of the Year)
Two successful business women share their experiences - Joan Fitzpatrick talks about her road to success and raising a family and Anne Russell-Brown talks about her experiences in achieving Telstra's Business Women of the Year Award.
Difficulties in Risk Placing (Hosted by NIBA)
4.00pm to 5.00pm, Thursday 14th
Speaker: QBE Placement Solutions
QBE Placement Solutions present an informative sessions on the difficulties in placing risks in the local, national and global markets. The session cover issues including local and alternative market risk placement options, hints on risk presentation to underwriters, Lloyds of London/ North American/ European market overview, International credit ratings and the implications of authorised "vs" unauthorised foreign insurers.
FRIDAY 15TH APRIL 2005
Student Introductions to Financial Services (Hosted by ANZIIF)
8.30am to 10.30am, Thursday 14th
Session chair: Joan Fitzpatrick, CEO ANZIIF
Speakers: Garry Moore (State Manager, Insurance Australia Group’s operation in WA), Grey Pynt (Partner, Pynt McKay), Caroline Brasnett (Intellectual Property Management Coordinator, Dept. of Education & Training) Erynne Haselhurst (HR Consulting), Margaret Diodato (Recruitment Leader, BankWest Perth)
Five speakers will provide you with some guidance into ‘Planning Your Professional Future”. They will discuss the following areas within four fields of the financial services industry:
- Identifying career opportunities
- Qualification pathways
- Recruitment – what does an employer search for?
- Marketing tool
Are You Being Served? - Customer Service: The Key to Success
(Hosted by ANZIIF)
11.00am - 12.15, Friday 15th
Speakers: Doug Watson (Member Services - HBF), David Thomas (Senior Associate Intellectual Property and Insolvency - Commercial Dispute Resolution Group.
The challenge facing both Personal Lines and Small Business direct insurers alike is how to give high quality personal service, cost effectively, in a price sensitive, heavily regulated market.
This seminar focuses on some creative things happening in distribution networks as well as issues such as: the regulatory framework and cost effective compliance, and how advances in technology can help give personal service without the personal contact.
Risk Manager - This is your life. (Hosted by RMIA)
11.00am - 12.15pm, Friday 15th
Speakers: Brian Roylett - National Manager, CGU Self Insurances.
Risk Management is about understanding the issues, making the right decisions and then effectively managing them to ensure the achievement of your objectives. Increasingly, formal risk management processes are being adopted by organisations as an essential component of effective corporate governance of strategic and operational management in small and large corporations, both public and private.
Brian will lead a panel of Risk Managers from a variety of disciplines, practicing in both the private and public sectors, in a lively session covering how their career paths led them to their current roles as Risk Managers, what qualifications and experience they began with or gained along the way, and some of their more interesting risk management life experiences.
Its not in the Text Book (Hosted by AICLA)
2.00pm – 3.30pm, Friday 15th
Speakers: J Kumar, John Quinn, J Borthwick, Bill Green, Ian Glendenning, Gary Sewell.
AICLA presents a practical view on a variety of claims related topics by Local Loss Adjusters, including issues such as: Fusion Claims, Claims leakage, Trauma of Fire, Landlords and Tennants Fixtures and Fittings, Contractors all risk and Business Interruption claims.
Economic Growth and Opportunities in WA: Perspectives from the Chamber of Commerce and Industry WA. (Hosted by ANZIIF)
2.00pm – 3.30pm, Friday 15th
Speakers: John Langoulant - Chief Executive CCI WA, Geoff Stooke (CEO, Rugby WA and Managing Director, Standard Wool Australia Pty Ltd)
John Langoulant of CCI WA presents an overview of the future economic developments and growth opportunities in WA and discussion on the role and challenges of leadership in capitalising on these opportunities. Also on leadership the session also includes Geoff Stook discussing the leadership challenges involved in WA's recent successful Rugby Union Super14 bid.
‘Hypothetical’ - Insurance and Indemnity issues (Hosted by AILA)
4.00pm – 5.30pm, Friday 15th
Speakers: A panel of senior legal and insurance industry representatives
Ms Jane Austen works for Mansfield Party Pty Ltd. One day Ms Austen falls from a running machine in Mansfield Park’s staff gymnasium. Ms Austen’s injury is seemingly minor and not immediately reported, but later develops into a major disability. An investigation suggests that one cause of the accident might be a faulty design in the stop button on the running machine. Insurance and indemnity issues arise when Ms Austen sues both her employer and the manufacturer of the running machine.
Will Ms Austen’s claim for damages be covered by one or both of the employer’s liability insurance and the manufacturer’s public liability insurance? Can either insurer rely on any of the exclusions in its policy? Will the late notification of the claim prejudice one or both of the insurers? What can the insurers do when their insureds won’t co-operate in the defence of the claim?
This session is a follow up from the successful ‘Hypothetical’ presented by AILA at its 2004 National Conference. In September last year, a panel looked at the litigation issues arising from Ms Austen’s claim. At the Insurance Expo in April 2005, a new panel of senior legal and insurance industry representatives will examine indemnity and other practical insurance issues arising from the claim.
Secretariat:
Congress West Pty Ltd
PO Box 1248, West Perth WA 6872, Australia
Tel: +61 8 9322 6906, Fax: +61 8 9322 1734
Email: insuranceexpo@congresswest.com.au